FAQs

What types of apparel do you offer?

We provide a curated selection of stylish and comfortable apparel suitable for all ages. Our collection includes adorable baby t-shirts and classic dad caps that combine timeless design with everyday practicality.

How can I ensure the quality of your products?

Our products are crafted with high-quality materials to ensure durability and comfort. For instance, our baby t-shirts are made from soft, breathable fabrics, while our dad caps are designed for both style and functionality. We prioritize quality in every item we offer.

What is your return policy?

We have a 30-day return policy, allowing customers to return items in their original condition, unworn and unused, with tags attached. To initiate a return, please contact us within 30 days of receiving your item.

How long does shipping take?

Shipping times vary based on the fulfillment center and destination. Generally, orders to Australia take approximately 5 to 20 business days, while international orders may take 17 to 45 business days. Please note that external factors may affect delivery times.

Will I receive a tracking number for my order?

Yes, we provide tracking information for every order. Once your product is shipped, you will receive a tracking number that allows you to monitor the status of your shipment.

Can I cancel my order after placing it?

You may cancel your order without penalty within 24 hours of placing it. If your order has already shipped, please contact us immediately to discuss your options.

What should I do if my item arrives damaged?

If you receive a damaged or defective item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take appropriate action to resolve it.

Do you offer exchanges?

We do not facilitate direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order once the return is accepted.

Are there any non-returnable items?

Yes, certain items such as perishable goods, custom products, and personal care items cannot be returned. Additionally, sale items and gift cards are non-returnable. Please contact us if you have questions about specific items.